Return Policy

Return Policy

At Lovely Trendz, we are committed to your satisfaction. We handpick high-quality products aimed at enhancing your daily life and making it better. Understanding that sometimes a product may not fully meet your expectations, we offer a straightforward, customer-friendly return policy.

7-Day No-Questions-Asked Return Policy

We provide a 7-day no-questions-asked return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Initiate a Return

1. Contact Us: To initiate a return, you can contact us at lovelytrendz.contact@gmail.com. Please include your order number and the reason for returning the product.

2. Return Approval: Once your return request is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

3. Return Shipping: If your return is approved, we will provide you with the shipping address and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note that the customer is responsible for the return shipping cost unless the return is due to our error (e.g., you received an incorrect or defective item).

Refunds

Once we receive and inspect your return, we will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lovelytrendz.contact@gmail.com.

Non-Returnable Items

Please note that certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Questions?

If you have any questions or concerns about our Return Policy, please contact us at lovelytrendz.contact@gmail.com. Our customer service team is here to assist you with your return process.

Your satisfaction is our top priority at Lovely Trendz, and we strive to ensure a seamless shopping experience. Thank you for choosing us for your daily life needs.